When we started the process of looking for a builder, I knew that it would be a difficult decision. I know that I am a control freak and that I would want to understand every detail of the process. I was very nervous that we would end up with a builder that would not be able to provide the level of detail and service that I wanted. We talked to tons of our friends that built in the past and met with a half-dozen local builders that had been recommended to us or had strong local reputations. We had it narrowed down to two small builders when we walked into a Heritage model home during the Fall Parade of Homes. From the very beginning, we were blown away by Heritage’s level of detail and professionalism. As we progressed into the design process and eventually the build process, we knew that we had made the right decision. I truly believe that there is no other builder in the FM area that provides the level of service and transparency into each step of the build. As we went through the building process and compared notes to friends that have built with other builders in the past, we heard the same message over and over again, “I wish MY builder had done XYZ process that way, that would have been so much better”! After experiencing the Heritage process, I know that we made the right decision.